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Refund and Returns Policy

  • Refund and Returns Policy
    • RETURN POLICY

    Last updated June 11, 2022


    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

    RETURNS

    All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS

    To return an item, please email customer service at neotericpack@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Call and file it with our Customer service team., then mail your return to the following address:

    Wearhouse
    Attn: Returns
    RMA #
    PLOT NO. 85/C, PHASE-1, GIDC
    Vapi, Gujarat 396195
    India

    Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

    REFUNDS

    After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

    EXCEPTIONS

    For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

    Please Note
         ●     Sale items are FINAL SALE and cannot be returned.

    QUESTIONS

    If you have any questions concerning our return policy, please contact us at:

    +91 90223 09435
    neotericpack@gmail.com
    This return policy was created using Termly’s Return and Refund Policy Generator.